• 8 years 36 weeks ago

    Really interesting research done by the Centre for Death and Society at Bath Universtiy on behalf of Sun Life Direct. It has been clear for a very long time that Social Fund payments have not kept up with real funeral costs, with the shortfall often being more than double. I believe we at Chester Pearce have a responsibility to our clients whatever their financial situation, and so will always do everything we can to make the funeral affordable. Our flexible approach to our funeral arrangements, and ensuring that clients only pay for what they are having enables us to achieve this.

  • 8 years 36 weeks ago

    The Dispatches Programme on Channel 4, Monday 25th June was obviously hugely disappointing because of the way it depicted clients being treated by Funeralcare, but also because it undermined the incredible work the majority of bereavement care organisations perform for their bereaved families.
    How sad that fifteen years after the programme on Channel 4 showing coffin miselling within what was SCI UK, we find ourselves in the same situation with another of our large corporate providers. Surely, time for those who "police" our industry to show their teeth and offer a positive response.

  • 8 years 51 weeks ago

    The proliferation of ways to make the final journey is posing challenges to those responsible for organising funerals, a Local Government Association conference was warned last week. Sue Saville of the National Association of Funeral Directors said: "You cannot put very, very heavy people into a coffin. You end up burying somebody in a wardrobe. That is essentially what it looks like. It cannot fit into a hearse, or possibly even a van. Once you talk to people about flatbeds or JCBs, they hold their hands up in horror, but you cannot do these things any other way."